GarageBuddy answers every WhatsApp enquiry 24/7, collects vehicle details, runs an AI diagnosis, and lands it all in your dashboard each morning.
Built for UK independent garages · Powered by WhatsApp Business API · Average response time under 2 minutes
Customers don't leave voicemails. They move on to the next garage. GarageBuddy makes sure that never happens.
You're under a car. The customer hangs up and Googles a competitor. GarageBuddy follows up automatically via WhatsApp.
A customer fills in your contact form at 9pm. By morning it's lost in a generic inbox. GarageBuddy messages them within seconds.
Your receptionist goes home. GarageBuddy doesn't. It handles every WhatsApp enquiry around the clock, every day of the year.
How it works
Via WhatsApp directly, or through the garage website enquiry widget.
Name, vehicle registration, and a description of the problem — all via natural WhatsApp conversation.
GarageBuddy looks up the reg plate and provides an AI-powered indicative diagnosis based on the symptoms.
The full conversation appears in your kanban board each morning, ready for your team to action.
Features
GarageBuddy responds instantly at any hour, on any day. No hold music, no voicemail, no missed opportunity.
Customers talk to GarageBuddy through the WhatsApp app they already use. No forms, no apps to download.
GarageBuddy detects the registration plate in the message and instantly looks up the make, model, and year via the DVLA database.
Based on the customer's description, GarageBuddy provides an indicative diagnosis so your mechanics arrive informed.
Every enquiry flows into a clean morning dashboard — New, Contacted, and Booked columns. Nothing falls through the cracks.
When you want to step in and handle a conversation personally, one click hands control to you. The customer gets a seamless experience.
Add a simple widget to your garage website. Customers enter their number and GarageBuddy starts the conversation automatically.
One account per garage, each with their own dashboard and WhatsApp number. Perfect for groups with multiple sites.
See new enquiries, bookings made, and average response time at the top of every dashboard view.
The dashboard
Arrive at the garage and open GarageBuddy. Every overnight enquiry is waiting in your kanban board — customer name, vehicle, problem, and AI diagnosis all summarised for you.
Pricing
No setup fees. No per-message charges. No surprises.
per garage location, billed monthly
No credit card required to start your trial
Join garages across the UK using GarageBuddy to fill their books automatically.